Difference between revisions of "ATC/Current/AdminGuide/Get Started GenesysEngage-cloud"

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Revision as of 02:33, July 25, 2020

This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.

Contents

Genesys Engage cloud-based customers should complete these initial tasks in order to use Genesys Predictive Engagement.

Overview

  1. Prepare your tenant.
  2. Configure permissions and routing logic.
  3. Log in to Altocloud.
  4. Create segments
  5. Create outcomes.
  6. Monitor web activity with LiveNow.
  7. Configure your web pages.
  8. Build actions.
  9. Build action maps.
  10. Receive chats in Agent Desktop.
Retrieved from "https://all.docs.genesys.com/ATC/Current/AdminGuide/Get_Started_GenesysEngage-cloud (2025-06-19 19:00:21)"
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