Difference between revisions of "ATC/Current/AdminGuide/Get Started PureConnect"

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|DisplayName=Get started with Altocloud for PureConnect
 
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|Context=PureConnect customers should complete these initial tasks in order to use {{MINTYDOCSPRODUCT}}.
 
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|Context=PureConnect customers should complete these initial tasks in order to use {{MINTYDOCSPRODUCT}}.
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|sectionHeading=Overview
 
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|structuredtext=#[[#PrepPlat|Prepare your platform]].
 
|structuredtext=#[[#PrepPlat|Prepare your platform]].
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#Learn about {{MINTYDOCSPRODUCT}}'s {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_tracking|display text=tracking capabilities}} and then {{#mintydocs_link:topic=Tracking_snippet|link text=update your webpages with the {{MINTYDOCSPRODUCT}} tracking snippet}}.<br />
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#Learn about {{MINTYDOCSPRODUCT}}'s {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_tracking|display text=tracking capabilities}} and then {{#mintydocs_link:topic=Tracking_snippet|link text=update your webpages with the {{MINTYDOCSPRODUCT}} tracking snippet}}.
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#{{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Web_tracking|display text=Configure Web tracking}}.
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#{{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Web_tracking|display text=Configure Web tracking}}.{{NoteFormat|Initially, configure only the {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Web_tracking|anchor=AllowedDomains|display text=allowed domains}}. Then use {{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Live_Now}} to verify that {{MINTYDOCSPRODUCT}} is tracking events.  After basic tracking works, configure the rest of the web tracking settings.|2}}
 
#{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_segments|display text=Create segments}}
 
#{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_segments|display text=Create segments}}
 
#{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_outcomes|display text=Create outcomes.}}
 
#{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_outcomes|display text=Create outcomes.}}
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#{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_actions|display text=Build actions.}}  
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#{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_actions|display text=Build actions.}}
 
#{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_action_maps|display text=Build action maps.}}
 
#{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_action_maps|display text=Build action maps.}}
 
#{{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Live_Now|display text=Use LiveNow to see customer activity on your website}}
 
#{{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Live_Now|display text=Use LiveNow to see customer activity on your website}}
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}}{{Section
 
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|sectionHeading=Prepare your platform
 
|sectionHeading=Prepare your platform
 
|anchor=PrepPlat
 
|anchor=PrepPlat
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|Standalone=No
 
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|ComingSoon=No
 
 
|alignment=Vertical
 
|alignment=Vertical
 
|structuredtext=*[https://help.genesys.com/cic/mergedProjects/wh_tr/mergedProjects/wh_tr_altocloud_int/desktop/Prerequisites.htm Verify prerequisites for PureConnect.]
 
|structuredtext=*[https://help.genesys.com/cic/mergedProjects/wh_tr/mergedProjects/wh_tr_altocloud_int/desktop/Prerequisites.htm Verify prerequisites for PureConnect.]
 
*[https://help.genesys.com/cic/mergedProjects/wh_tr/mergedProjects/wh_tr_altocloud_int/desktop/configuration_overview.htm Configure Altocloud in PureConnect.]
 
*[https://help.genesys.com/cic/mergedProjects/wh_tr/mergedProjects/wh_tr_altocloud_int/desktop/configuration_overview.htm Configure Altocloud in PureConnect.]
 
*[https://help.genesys.com/cic/desktop/altocloud_integration_landing.htm Read about Altocloud in PureConnect.]
 
*[https://help.genesys.com/cic/desktop/altocloud_integration_landing.htm Read about Altocloud in PureConnect.]
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Revision as of 14:35, February 27, 2020

This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.

PureConnect customers should complete these initial tasks in order to use Genesys Predictive Engagement.

Overview

  1. Prepare your platform.
  2. Learn about Genesys Predictive Engagement's tracking capabilities and then update your webpages with the Genesys Predictive Engagement tracking snippet.
  3. Configure Web tracking.
    Tip
    Initially, configure only the allowed domains. Then use Live Now to verify that Genesys Predictive Engagement is tracking events. After basic tracking works, configure the rest of the web tracking settings.
  4. Create segments
  5. Create outcomes.
  6. Build actions.
  7. Build action maps.
  8. Use LiveNow to see customer activity on your website

Prepare your platform

Retrieved from "https://all.docs.genesys.com/ATC/Current/AdminGuide/Get_Started_PureConnect (2025-06-19 15:07:17)"
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