Difference between revisions of "ATC/Current/AdminGuide/Additional information"

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{{!}}{{!}}Location
 
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{{!}}{{!}}The customer's current location
 
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{{!}}{{!}}The customer's device type
 
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{{!}}{{!}}The customer's operating system
 
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{{!}}{{!}}The customer's type of browser
 
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Revision as of 15:29, June 7, 2019

This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.

View details about a customer's geographic location and the technology they use to connect to your website.

Prerequisites

  • Configure the following permissions in PureCloud:
    • Journey > Customer > View permission (to see information about existing customers)
    • Journey > Event > View permission (to see events on the customer journey map)
    • Journey > Visit > View permission (to see live tracking information about visitors who are currently on your website)

View additional information

View additional information, including the customer's:

Browsers

Devices

Operating system

Retrieved from "https://all.docs.genesys.com/ATC/Current/AdminGuide/Additional_information (2025-06-23 00:49:25)"
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