Difference between revisions of "ATC/Current/AdminGuide/Additional information"
From Genesys Documentation
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*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Additional_information#Browser|display text=Browser}} | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Additional_information#Browser|display text=Browser}} | ||
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Additional_information#Devices|display text=Device}} | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Additional_information#Devices|display text=Device}} | ||
*{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Additional_information#OS|display text=Operating system}} | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Additional_information#OS|display text=Operating system}} | ||
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Revision as of 17:40, December 17, 2020
This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.
In Live Now, learn how to view details about a visitor's geographic location and the technology they use.
Prerequisites
- Configure the following permissions in Genesys Cloud:
- Journey > Customer > View (to see information about existing customers)
- Journey > Event > View (to see events on the customer journey map)
- Journey > Visit > View (to see live tracking information about visitors who are currently on your website)
View additional information
View additional information, including the visitor's:
Browsers
Devices
Operating system
Comments or questions about this documentation? Contact us for support!