From Genesys Documentation
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#Learn about {{MINTYDOCSPRODUCT}}'s {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_tracking|display text=tracking capabilities}} and then {{#mintydocs_link:topic=Tracking_snippet|link text=update your webpages with the {{MINTYDOCSPRODUCT}} tracking snippet}}.<br /> | #Learn about {{MINTYDOCSPRODUCT}}'s {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_tracking|display text=tracking capabilities}} and then {{#mintydocs_link:topic=Tracking_snippet|link text=update your webpages with the {{MINTYDOCSPRODUCT}} tracking snippet}}.<br /> | ||
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|structuredtext=*[https://help.genesys.com/cic/mergedProjects/wh_tr/mergedProjects/wh_tr_altocloud_int/desktop/Prerequisites.htm Verify prerequisites for PureConnect.] | |structuredtext=*[https://help.genesys.com/cic/mergedProjects/wh_tr/mergedProjects/wh_tr_altocloud_int/desktop/Prerequisites.htm Verify prerequisites for PureConnect.] | ||
*[https://help.genesys.com/cic/mergedProjects/wh_tr/mergedProjects/wh_tr_altocloud_int/desktop/configuration_overview.htm Configure Altocloud in PureConnect.] | *[https://help.genesys.com/cic/mergedProjects/wh_tr/mergedProjects/wh_tr_altocloud_int/desktop/configuration_overview.htm Configure Altocloud in PureConnect.] | ||
Revision as of 13:26, January 17, 2020
Difference between revisions of "ATC/Current/AdminGuide/Get Started PureConnect"
PureConnect customers should complete these initial tasks in order to use Genesys Predictive Engagement.
Overview
- Prepare your platform.
- Learn about Genesys Predictive Engagement's tracking capabilities and then update your webpages with the Genesys Predictive Engagement tracking snippet.
- Configure Web tracking.
- Create segments
- Create outcomes.
- Build actions.
- Build action maps.
- Use LiveNow to see customer activity on your website
Prepare your platform
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