Difference between revisions of "ATC/Current/AdminGuide/Get Started PureConnect"
From Genesys Documentation
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| − | |structuredtext=# [[#PrepPlat|Prepare your platform]]. | + | |structuredtext=#[[#PrepPlat|Prepare your platform]]. |
| − | # Learn about {{MINTYDOCSPRODUCT}}'s {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_tracking|display text=tracking capabilities}} and then {{#mintydocs_link:topic=Tracking_snippet|link text=update your webpages with the {{MINTYDOCSPRODUCT}} tracking snippet}}.<br /> | + | #Learn about {{MINTYDOCSPRODUCT}}'s {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_tracking|display text=tracking capabilities}} and then {{#mintydocs_link:topic=Tracking_snippet|link text=update your webpages with the {{MINTYDOCSPRODUCT}} tracking snippet}}.<br /> |
| − | # {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Web_tracking|display text=Configure Web tracking}}. | + | #{{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Web_tracking|display text=Configure Web tracking}}. |
| − | # {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_segments|display text=Create segments}} | + | #{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_segments|display text=Create segments}} |
| − | # {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_outcomes|display text=Create outcomes.}} | + | #{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_outcomes|display text=Create outcomes.}} |
| − | # {{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_action_maps|display text=Build action maps.}} | + | #{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_actions|display text=Build actions.}} |
| − | # {{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Live_Now|display text=Use LiveNow to see customer activity on your website}} | + | #{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=About_action_maps|display text=Build action maps.}} |
| + | #{{Link-SomewhereInThisProduct|version=Current|manual=AdminGuide|topic=Live_Now|display text=Use LiveNow to see customer activity on your website}} | ||
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| − | |structuredtext=* [https://help.genesys.com/cic/mergedProjects/wh_tr/mergedProjects/wh_tr_altocloud_int/desktop/Prerequisites.htm | + | |structuredtext=*[https://help.genesys.com/cic/mergedProjects/wh_tr/mergedProjects/wh_tr_altocloud_int/desktop/Prerequisites.htm Verify prerequisites for PureConnect.] |
| − | * [https://help.genesys.com/cic/mergedProjects/wh_tr/mergedProjects/wh_tr_altocloud_int/desktop/configuration_overview.htm Configure Altocloud in PureConnect.] | + | *[https://help.genesys.com/cic/mergedProjects/wh_tr/mergedProjects/wh_tr_altocloud_int/desktop/configuration_overview.htm Configure Altocloud in PureConnect.] |
| − | * [https://help.genesys.com/cic/desktop/altocloud_integration_landing.htm Read about Altocloud in PureConnect.] | + | *[https://help.genesys.com/cic/desktop/altocloud_integration_landing.htm Read about Altocloud in PureConnect.] |
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Revision as of 11:25, December 18, 2019
This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.
Contents
PureConnect customers should complete these initial tasks in order to use Genesys Predictive Engagement.
Overview
- Prepare your platform.
- Learn about Genesys Predictive Engagement's tracking capabilities and then update your webpages with the Genesys Predictive Engagement tracking snippet.
- Configure Web tracking.
- Create segments
- Create outcomes.
- Build actions.
- Build action maps.
- Use LiveNow to see customer activity on your website
Prepare your platform
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