Difference between revisions of "ATC/Current/AdminGuide/Additional information"
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|Context=View details about a customer's geographic location and the technology they use to connect to your website. | |Context=View details about a customer's geographic location and the technology they use to connect to your website. | ||
|Prereq='''Prerequisites''' | |Prereq='''Prerequisites''' | ||
| − | + | * [https://help.mypurecloud.com/articles/altocloud-permissions-overview Configure the following permissions in PureCloud:] | |
| − | * '''Journey '''>''' Customer''' > '''View''' permission (to see information about existing customers) | + | ** '''Journey '''>''' Customer''' > '''View''' permission (to see information about existing customers) |
| − | * '''Journey '''>''' Event '''>''' View''' permission (to see events on the customer journey map) | + | ** '''Journey '''>''' Event '''>''' View''' permission (to see events on the customer journey map) |
| − | * '''Journey '''>''' Visit''' > ''' View '''permission (to see live tracking information about visitors who are currently on your website) | + | ** '''Journey '''>''' Visit''' > ''' View '''permission (to see live tracking information about visitors who are currently on your website) |
|Section={{Section | |Section={{Section | ||
|sectionHeading=View additional information | |sectionHeading=View additional information | ||
Revision as of 15:31, June 3, 2019
This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.
Contents
View details about a customer's geographic location and the technology they use to connect to your website.
Prerequisites
- Configure the following permissions in PureCloud:
- Journey > Customer > View permission (to see information about existing customers)
- Journey > Event > View permission (to see events on the customer journey map)
- Journey > Visit > View permission (to see live tracking information about visitors who are currently on your website)
View additional information
| Information | Description |
| Location | The customer's current location |
| Device Type
|
The customer's device type |
| Operating System | The customer's operating system |
| Browser Type | The customer's type of browser |
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