Difference between revisions of "ATC/Current/AdminGuide/Additional information"
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|ComingSoon=No | |ComingSoon=No | ||
|Context=View details about a customer's geographic location and the technology they use to connect to your website. | |Context=View details about a customer's geographic location and the technology they use to connect to your website. | ||
− | |Prereq='''Prerequisites'''<br /> | + | |Prereq='''Prerequisites''' |
− | + | <br />[https://help.mypurecloud.com/articles/altocloud-permissions-overview Configure the following permissions in PureCloud:] | |
− | * | + | * '''Journey '''>''' Customer''' > '''View''' permission (to see information about existing customers) |
− | * | + | * '''Journey '''>''' Event '''>''' View''' permission (to see events on the customer journey map) |
+ | * '''Journey '''>''' Visit''' > ''' View '''permission (to see live tracking information about visitors who are currently on your website) | ||
|Section={{Section | |Section={{Section | ||
|sectionHeading=View additional information | |sectionHeading=View additional information |
Revision as of 19:42, May 17, 2019
This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.
Contents
View details about a customer's geographic location and the technology they use to connect to your website.
Prerequisites
Configure the following permissions in PureCloud:
- Journey > Customer > View permission (to see information about existing customers)
- Journey > Event > View permission (to see events on the customer journey map)
- Journey > Visit > View permission (to see live tracking information about visitors who are currently on your website)
View additional information
Information | Description |
Location | The customer's current location |
Device Type
|
The customer's device type |
Operating System | The customer's operating system |
Browser Type | The customer's type of browser |
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