Difference between revisions of "ATC/Current/AdminGuide/Additional information"

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|ComingSoon=No
 
|ComingSoon=No
 
|Context=View details about a customer's geographic location and the technology they use to connect to your website.
 
|Context=View details about a customer's geographic location and the technology they use to connect to your website.
|Prereq='''Prerequisites'''<br />
+
|Prereq='''Prerequisites'''  
* [https://help.mypurecloud.com/articles/altocloud-permissions-overview '''Journey '''>''' Customer''' > '''View''' permission] (to see information about existing customers)
+
<br />[https://help.mypurecloud.com/articles/altocloud-permissions-overview Configure the following permissions in PureCloud:]
* [https://help.mypurecloud.com/articles/altocloud-permissions-overview '''Journey '''>''' Event '''>''' View''' permission] (to see events on the customer journey map)
+
* '''Journey '''>''' Customer''' > '''View''' permission (to see information about existing customers)
* [https://help.mypurecloud.com/articles/altocloud-permissions-overview '''Journey '''>''' Visit''' > ''' View '''permission] (to see live tracking information about visitors who are currently on your website)
+
* '''Journey '''>''' Event '''>''' View''' permission (to see events on the customer journey map)
 +
* '''Journey '''>''' Visit''' > ''' View '''permission (to see live tracking information about visitors who are currently on your website)  
 
|Section={{Section
 
|Section={{Section
 
|sectionHeading=View additional information
 
|sectionHeading=View additional information

Revision as of 19:42, May 17, 2019

View details about a customer's geographic location and the technology they use to connect to your website.

Prerequisites
Configure the following permissions in PureCloud:

  • Journey > Customer > View permission (to see information about existing customers)
  • Journey > Event > View permission (to see events on the customer journey map)
  • Journey > Visit > View permission (to see live tracking information about visitors who are currently on your website)

View additional information

Information Description
Location The customer's current location
Device Type


The customer's device type
Operating System The customer's operating system
Browser Type The customer's type of browser
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