Difference between revisions of "ATC/Current/AdminGuide/Get Started PureConnect"

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Revision as of 14:17, May 17, 2019

This topic is part of the manual Genesys Predictive Engagement Administrator's Guide for version Current of Genesys Predictive Engagement.

PureConnect customers should complete these initial tasks in order to use Genesys Predictive Engagement.

Overview

  1. Prepare your platform.
  2. Update your webpages with the Genesys Predictive Engagement tracking snippet.
  3. Configure Web tracking.
  4. Create segments.
  5. Create outcomes.
  6. Design your action maps.
  7. Use LiveNow to see customer activity on your website

Prepare your platform

Retrieved from "https://all.docs.genesys.com/ATC/Current/AdminGuide/Get_Started_PureConnect (2025-06-19 08:22:28)"
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