Operators
From Genesys Documentation
This topic is part of the manual ATC/Current/Developers for version Current of Genesys Predictive Engagement.
Contents
Types of operators
When you define expressions for segments, outcomes, and action maps, use the operators in the following table.
Tip
- Expressions are not case-sensitive.
- Separate a list of values with commas
- Available operators depend on the object type that you are configuring.
Operator | Description |
contains all | Contains all the characters that you specify. |
contains any | Contains one or more characters that you specify. |
does not contain all | Doesn't contain all the characters that you specify. |
does not contain any | Doesn't contain any of the characters that you specify. |
equals | Matches the characters that you specify exactly, including case. |
not equals | Does not match the characters exactly as you specify. |
greater than | Attribute is greater than the numeric value that you specify. |
greater than or equal | Attribute is greater than or equal to the numeric value that you specify. |
less than | Attribute is less than the numeric value that you specify. |
less than or equal | Attribute is less than or equal to the numeric value that you specify. |
starts with | Starts with the character or characters that you specify. |
ends with | Ends with the character or characters that you specify. |
like | Contains one or more characters that you specify. Important Applicable if the custom events feature toggle is false. |
not like | Doesn't contain any of the characters that you specify. Important Applicable if the custom events feature toggle is false. |
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