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Article > Dimension: None & Product : Genesys Predictive Routing or Gplus Adapter for Salesforce

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Standalone:
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None (13) · Click-to-Dial (4) · Create and update users and roles (4) · Gplus Adapter for Salesforce (v9) (4) · Routing Scenarios Using GPR (4) · View KPI outcome (4) · The Settings menu (4) · View model accuracy (4) · Activity History (4) · View the Agent Profile schema (3) · View the Customer Profile schema (3) · Agent Variance report (3) · Monitor predictor feature coverage (3) · Feature Analysis report (3) · Upload interaction and other data (3) · How Does GPR Score Agents? (3) · Create and update predictors (3) · View uploaded datasets (3) · How to configure score expressions (3)
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None (24) · View model accuracy (4) · The Settings menu (4) · Create and update users and roles (4) · View KPI outcome (4) · Routing Scenarios Using GPR (4) · Gplus Adapter for Salesforce (v9) (4) · Click-to-Dial (4) · Activity History (4) · Upload interaction and other data (3) · How Does GPR Score Agents? (3) · Feature Analysis report (3) · Monitor predictor feature coverage (3) · How to configure score expressions (3) · View the Customer Profile schema (3) · View the Agent Profile schema (3) · Create and update predictors (3) · View uploaded datasets (3) · Agent Variance report (3)
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