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Article > ComingSoon: No & Dimension: None & Manual : CX Insights or Help or None & Application : Agent Workspace, Agent Setup, Designer or None & UseCase: None

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Standalone:
No (79) · Yes (103)
productshort:
PE-GPR (41) · Draft:PE-GPR (32) · Draft:Solution (9) · Draft:System (9) · System (8) · Draft:ATC (8) · ATC (8) · Solution (6) · Draft:WID (6) · WID (4) · Draft:GAM (4) · User:Jose.druker@genesys.com (3) · GAM (3) · Draft:PEC-GSM (3) · Draft:PEC-Super (2) · Draft:PEC-WFM (2) · Draft:PEC-Agent (2) · Draft:PEC-Developer (2) · Draft:PEC-REP (2) · PEC-WFM (2)
Other values:
Platform:
None (48) · Genesys Multicloud CX (2) · GenesysCloud (13) · GenesysEngage-cloud (105) · GenesysEngage-onpremises (1) · GenesysEngage-onpremises, PureConnect, GenesysCloud (6) · PureConnect, GenesysCloud, GenesysEngage-cloud (7)
ComingSoon: (Click arrow to add another value)
Role:
None (141) · Administrator (11) · Administrator, Agent, Supervisor (2) · Administrator, Developer (2) · Administrator, Developer, Supervisor (2) · Administrator, Reviewer (2) · Agent (2) · Agent, Supervisor (4) · Developer (8) · Staff (8)
DisplayName:
Create and update users and roles (4) · The Settings menu (4) · View model accuracy (4) · View KPI outcome (4) · Monitor predictor feature coverage (4) · How to configure score expressions (3) · View the Agent Profile schema (3) · View the Customer Profile schema (3) · Agent Variance report (3) · Feature Analysis report (3) · View uploaded datasets (3) · Upload interaction and other data (3) · Create and update predictors (3)
Other values:
TocName:
None (29) · Monitor predictor feature coverage (4) · The Settings menu (4) · View KPI outcome (4) · View model accuracy (4) · Create and update users and roles (4) · Create and update predictors (3) · View the Agent Profile schema (3) · View the Customer Profile schema (3) · Feature Analysis report (3) · View uploaded datasets (3) · Upload interaction and other data (3) · Agent Variance report (3) · How to configure score expressions (3)
Other values:
Dimension: (Click arrow to add another value)
Product:
None (11) · Administrator (2) · Agent (3) · Agent folder (1) · Chat (2) · Developer (3) · Digital Channels (2) · Genesys Authentication (1) · Genesys Dialog Engine (2) · Genesys Predictive Engagement (16) · Genesys Predictive Routing (72) · Genesys Skills Management (3) · Genesys Softphone (2) · Genesys Use Cases (2) · Gplus Adapter for WFM (1) · nGAGEMENT (7) · NOPRODUCT (2) · Outbound (CX Contact) (2) · Reporting (2) · Solutions (15) · Supervisor (2) · System-Level Documentation (13) · Voicemail (2) · Widgets (10) · Workforce Management (4)
Manual: (Click arrow to add another value)
Application: (Click arrow to add another value)
UseCase: (Click arrow to add another value)
PEPageType:
None (179) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (1)

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