Drilldown: SMART Meta

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SMART Meta > Solution : Marketing or Self-Service and Automation or Workforce Engagement

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ID:
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Title:
Genesys Employee Schedule Preferences (4) · Genesys Voice and Screen Recording (2) · Genesys Speech Analytics (2) · Genesys Quality Management (2) · Genesys Agent Assist with Google Contact Center AI (2)
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Subtitle:
Empower employees with self-administration of their schedule (4) · Improve employee performance with quality management (2) · Record voice and screen interactions (2) · Gain basic insight into voice interactions using speech analytics (2)
Other values:
SolutionCategory:
None (8) · Customer Engagement (8) · Employee Engagement (37) · Marketing (1) · Sales (3)
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