SL19 - Titles and Canonical Info
From Genesys Documentation
Contents
Important
This information is shared by SL19 use cases across all offerings.Administration Dashboard
Go back to admin dashboard to create and manage platform-specific use cases in the system:
Titles and Taxonomy
Main Title | Subtitle | Taxonomy | Product Category | Draft | Published | Edit |
---|---|---|---|---|---|---|
Genesys Next Best Offer/Action |
Improve sales success with AI-enabled prompting of next best offer/action for sales reps and bots. |
Sales |
Self-Service and Automation |
No draft |
Not published |
Canonical Information
Platform Benefits
The following benefits are based on benchmark information captured from Genesys customers and may vary based on industry or lines of business: No results
High Level Flow
Info needed
Data Sheet Image
Canonical Sales Content
Personas
Qualifying Questions
Pain Points (Business Context)
Desired State - How to Fix It
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