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Article > productshort : Draft:PEC-ROU or Draft:Solution or PEC-WFM

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Standalone:
None (35) · No (328) · Yes (23)
productshort: (Click arrow to add another value)
Platform:
None (33) · Genesys Multicloud CX (2) · GenesysCloud (3) · GenesysEngage-cloud (339) · GenesysEngage-onpremises (8) · PureConnect (1)
ComingSoon:
None (123) · No (263)
Role:
None (221) · Administrator (44) · Administrator, Agent, Supervisor (2) · Administrator, Developer (2) · Administrator, Developer, Supervisor (1) · Agent (29) · Developer (1) · Supervisor (86)
DisplayName:
None (10) · Getting Started (6) · Logging in and out (3) · Performance (2) · Schedules (2) · Forecasts (2) · Configuration (2) · Terminate Block (Digital) (2) · Terminate Call Block (2) · Trading (2) · Performance Monitor View (2) · Performance Intra-Day View (2) · Performance Alerts View (2) · Time-Off Bidding (2) · What-If Window (2) · Overlays (2)
Other values:
TocName:
None (27) · Getting Started (6) · Logging in and out (3) · Performance (2) · Time-Off Bidding (2) · Trading (2) · Configuration (2) · Terminate Block (Digital) (2) · Performance Monitor View (2) · Performance Intra-Day View (2) · Performance Alerts View (2) · Forecasts (2) · What-If Window (2) · Terminate Call Block (2) · Overlays (2)
Other values:
Dimension:
None (380) · bots (1) · Metrics (3) · Outbound (1) · WebChat (1)
Product:
None (4) · Routing and Designer (115) · Solutions (15) · Workforce Management (252)
Manual:
None (24) · Administrator (112) · Agent (32) · Designer (3) · Developers (2) · ETLRef (8) · FldCod (13) · GPR (7) · GTR (4) · Supervisor (153) · SupervisorHelp (26) · User (2)
Application:
None (234) · Agent Workspace (1) · Designer (13) · Designer, Platform Administration (1) · Workforce Administration (20) · Workforce Administration, Workforce Management (1) · Workforce Management (116)
UseCase:
None (383) · ce18, ce31 (1) · CE31, CE41, EE31 (1) · EE01, EE02, EE03, EE10-A, EE28 (1)
PEPageType:
None (386)

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