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Article > Standalone: No & Product : Agent Setup or Genesys Skills Management or Gplus Adapter for ServiceNow or Voice Microservices

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Standalone: (Click arrow to add another value)
productshort:
Draft:GASN (14) · Draft:PEC-AS (94) · Draft:PEC-GSM (69) · Draft:VM (14) · GASN (17) · PEC-AS (52) · VM (10)
Platform:
None (85) · GenesysCloud (2) · GenesysEngage-cloud (180) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (2)
ComingSoon:
None (34) · No (236)
Role:
None (170) · Administrator (99) · Administrator, Developer (1)
DisplayName:
Prerequisites and browser support (3) · Agent Groups (3) · How to install the Gplus Adapter (3) · Bulk Import (3) · How to configure the Gplus Adapter (3) · Prerequisites (3) · Transactions (3) · Getting started (3) · Templates (3)
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TocName:
None (17) · Prerequisites (5) · Agent Groups (3) · Transactions (3) · Bulk Import (3) · Templates (3) · Getting started (3)
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Dimension:
None (266) · Journey (4)
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Manual:
ADInst (4) · Admin (21) · Agent (11) · AIUG (16) · AzInst (2) · KBA (10) · Loc (3) · ManageCC (132) · PDNAA (8) · PDNAM (11) · PDNAU (7) · SOO (5) · Source (14) · UEA (2) · VMEventsandModels (2) · VMPEGuide (22)
Application:
None (176) · Agent Setup (78) · Agent Setup, Agent Workspace (2) · Agent Setup, Designer, Platform Administration (2) · Agent Workspace, Agent Setup (2) · Platform Administration (10)
UseCase:
None (270)
PEPageType:
None (262) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (2) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (2)

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