Prerequisites and browser support
Preconditions and browser requirements of the Gplus Adapter for ServiceNow.
The Gplus Adapter for ServiceNow is an integrated solution based on Genesys and ServiceNow, rendered within the OpenFrame area.
The Adapter has the following prerequisites:
- Engage Cloud must be enabled.
- ServiceNow with the OpenFrame plugin must be installed.
The Gplus Adapter for ServiceNow can be used with the following browsers:
- Google Chrome
- Microsoft Edge
To learn about the Adapter installation, see How to install the Gplus Adapter.