Gplus Adapter for ServiceNow - Genesys Documentation

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{"label": "Search the docs" , "from": "multicloud" , "product":"GASN" }

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Gplus Adapter for ServiceNow

Gplus Adapter for ServiceNow provides integrated management of communication channels within the ServiceNow CRM.

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Click on any of the following to see the documentation for that version:

Internal
Current

Get Started

Get started with Gplus Adapter
Know more about supported features

Agent

Get started with Gplus Adapter
Know more about supported features
How to manage inbound calls
How to make outbound calls
How to handle a workitem
How to handle screen pops in ServiceNow

Administrator

Prerequisites and browser support
How to install the Gplus Adapter
How to configure the Gplus Adapter

Release Notes

Gplus Adapter for ServiceNow

Retrieved from "https://all.docs.genesys.com/GASN (2025-07-18 22:57:45)"

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