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Article > Product : Genesys Predictive Engagement or Gplus Adapter for Salesforce & Manual : Administrator or Agent or Help or None

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Standalone:
None (10) · No (35) · Yes (40)
productshort:
ATC (23) · Draft:ATC (21) · Draft:PEC-GPA (21) · PEC-GPA (20)
Platform:
None (21) · GenesysCloud (3) · GenesysEngage-cloud (39) · GenesysEngage-cloud, PureConnect, GenesysCloud (2) · GenesysEngage-onpremises (2) · GenesysEngage-onpremises, PureConnect, GenesysCloud (6) · PureConnect, GenesysCloud, GenesysEngage-cloud (12)
ComingSoon:
None (29) · No (55) · Yes (1)
Role:
None (49) · Administrator (22) · Administrator, Agent (2) · Agent (12)
DisplayName:
None (4) · Activity History (4) · Click-to-dial (4) · Configuring and Using General Features (2) · Configuring SSO (2) · Deprecation-AllNotices (2) · Deprecation-Deprecation: former customer journey tab (2) · Deprecation-Deprecation: select filters on journey event metrics (3) · Deprecation-Journey Reporting Service (2) · Deprecation-Select mappable customer traits (2) · Deprecation-Smart Tags (2) · Deprecation-Webhooks (2) · Deprecation-Website visitor count API change (2) · Genesys Predictive Engagement - Salesforce Lightning integration (1) · Genesys Predictive Engagement Administrator FAQs (2) · Genesys Predictive Engagement Agent FAQs (2) · Genesys Predictive Engagement Glossary (2) · Genesys Predictive Engagement overview (2) · Genesys Predictive Engagement resources for developers (2) · Getting started (2) · Gplus Adapter for Salesforce (v9) (4) · Gplus Adapter support for Service Client API (2) · How Gplus Adapter for Salesforce works (2) · Integrating Gplus Adapter in Classic (2) · Integrating Gplus Adapter in Lightning (2) · Integrating Gplus Adapter Private Edition in Lightning (1) · Integration with Genesys Widgets (2) · Journey history data retention period change (2) · Migrating to Gplus Adapter (v9) (2) · Outcome limitation change (2) · Prepare widgets for Genesys Predictive Engagement (2) · Prerequisites for Genesys Engage on-premisess Deployments (2) · Prerequisites for Genesys Multicloud CX Deployments (2) · Provisioning Genesys Multicloud CX Hybrid Integrations (2) · Required Genesys Cloud CX domains (2) · Screen Pop (2) · Screen Pops (2) · Troubleshooting Gplus Adapter Integration with Salesforce (2) · Working with Gplus Adapter for Salesforce (2)
TocName:
None (34) · Activity History (4) · Click-to-dial (4) · Configuring and Using General Features (2) · Configuring SSO (2) · Genesys Multicloud CX Prerequisites (2) · Genesys Predictive Engagement overview (2) · Getting started (2) · Gplus Adapter for Salesforce (v9) (4) · Gplus Adapter SF (2) · Integrating Gplus Adapter in Classic (2) · Integrating Gplus Adapter in Lightning (2) · Integration with Genesys Widgets (2) · Migrating to Gplus Adapter (v9) (2) · Prepare widgets for Genesys Predictive Engagement (2) · Prerquisites (2) · Private Edition (1) · Provisioning (2) · Required Genesys Cloud CX domains (2) · Screen Pop (2) · Screen Pops (2) · Service Client API (2) · Troubleshooting (2) · Working with Gplus Adapter (2)
Dimension:
None (85)
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Manual: (Click arrow to add another value)
Application:
None (83) · Agent Workspace, Agent Setup (2)
UseCase:
None (83) · SL09 (2)
PEPageType:
None (85)

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