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Article > TocName : Agent State Details Report or Genesys Multicloud CX or None & Manual : AdminGuide or RPRT or SDK or User

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Standalone:
None (18) · No (102)
productshort:
ATC (19) · Draft:ATC (21) · Draft:BDS (1) · Draft:GDE (10) · Draft:PEC-REC (2) · Draft:PEC-REP (17) · Draft:POR (1) · Draft:QNA (2) · Draft:Solution (1) · Draft:WID (1) · GDE (23) · PEC-REC (2) · PEC-REP (16) · QNA (2) · WID (1)
Platform:
None (20) · GenesysCloud (13) · GenesysCloud, GenesysEngage-cloud (2) · GenesysEngage-cloud (36) · GenesysEngage-cloud, PureConnect (21) · GenesysEngage-onpremises, PureConnect, GenesysCloud (13) · PureConnect, GenesysCloud, GenesysEngage-cloud (8) · PureConnect, GenesysEngage-cloud (7)
ComingSoon:
None (22) · No (96) · Yes (1)
Role:
None (87) · Administrator, Developer (2) · Administrator, Supervisor (30)
DisplayName:
None (18) · Get started with Genesys Predictive Engagement for Genesys Multicloud CX (4) · Agent State Details Report (4) · Weekly Self Service Containment Dashboard (4) · Weekly Agent Group Performance Dashboard (4) · Weekly Queue Summary Dashboard (4) · Weekly Business Attribute Dashboard (4) · Weekly Agent Group Utilization Dashboard (4) · Intents (3) · Utterances (3) · Confirmations (3) · Create a web messaging offer (3) · Overview (3)
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Dimension:
None (93) · ContentOffers (2) · FreqCap (2) · Modules (2) · Outcomes (2) · Segments (2) · WebChat (8) · WebMessaging (8)
Product:
None (2) · Billing Data Service (1) · Genesys Dialog Engine (33) · Genesys Messaging Aggregation (1) · Genesys Predictive Engagement (40) · Genesys Recording, Quality Management, and Speech Analytics (4) · QnA Service (4) · Reporting (32) · Widgets (2)
Manual: (Click arrow to add another value)
Application:
None (87) · Platform Administration (2) · Reporting, Reporting GCXI (30)
UseCase:
None (119)
PEPageType:
None (119)

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