Configure the bot

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This topic is part of the manual Genesys Dialog Engine User Guide for version 9.0 of Genesys Dialog Engine.

Learn how to configure your chat bot.


The Settings page allows you to configure:

  • The maximum number of times the bot tries to identify an intent from an utterance.
  • The threshold limit to be reached before an utterance is identified positively as an intent.
  • The prompt to be used when the chat bot does not understand the user intent.

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