Drilldown: Article
Article > Platform :
GenesysEngage-onpremises or
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& Product :
Gplus Adapter for Microsoft Dynamics 365 or
Workforce Management
& Application:
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None (17) ·
Access and supported channels (2) ·
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Activity History workings (2) ·
Adapter basics (2) ·
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Configuration with Channel Integration Framework (CIF) version 1.0 (2) ·
Configuration with Channel Integration Framework (CIF) version 2.0 (2) ·
Deprecation-Agent (Classic) UI (2) ·
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Deprecation-AllNotices (2) ·
Genesys Forecasting (2) ·
Getting started (2) ·
Getting Started with Workforce Management (1) ·
Gplus Adapter for Microsoft Dynamics 365 (2) ·
How to configure the Workflow Designer (2) ·
How to handle outbound calls (2) ·
How to install the Workflow Designer (2) ·
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Installation in Microsoft Unified Service Desk (USD) (2) ·
Packages (1) ·
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The click-to-call feature (2) ·
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What are screen pops? (2) ·
What is the Workflow Designer? (2)
None (24) ·
Access and supported channels (2) ·
Activity History (2) ·
Basics (2) ·
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Configuration (4) ·
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Showing below up to 80 results in range #1 to #80.
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D
- Draft:GAMD/Current/Admin
- Draft:GAMD/Current/Admin/ConfigCIF1
- Draft:GAMD/Current/Admin/ConfigCIF2
- Draft:GAMD/Current/Admin/ConfigSP
- Draft:GAMD/Current/Admin/ConfigUSD
- Draft:GAMD/Current/Admin/ConfigWFDes
- Draft:GAMD/Current/Admin/CustomSP
- Draft:GAMD/Current/Admin/Descript
- Draft:GAMD/Current/Admin/FunctionSP
- Draft:GAMD/Current/Admin/FunctionWFDes
- Draft:GAMD/Current/Admin/Install365
- Draft:GAMD/Current/Admin/InstallUSD
- Draft:GAMD/Current/Admin/InstallWFDes
- Draft:GAMD/Current/Admin/Packages
- Draft:GAMD/Current/Admin/Prereq365
- Draft:GAMD/Current/Admin/PrereqUSD
- Draft:GAMD/Current/Admin/Start
- Draft:GAMD/Current/Admin/Test topic
- Draft:GAMD/Current/Admin/WFDebug
- Draft:GAMD/Current/Admin/WorkAH
- Draft:GAMD/Current/Agent
- Draft:GAMD/Current/Agent/Access
- Draft:GAMD/Current/Agent/ActivityH
- Draft:GAMD/Current/Agent/Basics
- Draft:GAMD/Current/Agent/ClickCall
- Draft:GAMD/Current/Agent/Descript
- Draft:GAMD/Current/Agent/Inbound
D cont.
- Draft:GAMD/Current/Agent/Outbound
- Draft:GAMD/Current/Agent/Performance
- Draft:GAMD/Current/Agent/ScreenPops
- Draft:GAMD/Current/Agent/Workitem
- Draft:GAMD/Current/ReleaseNote
- Draft:PEC-WFM/AllDeprecations
- Draft:PEC-WFM/Current/Administrator
- Draft:PEC-WFM/Current/Agent
- Draft:PEC-WFM/Current/Developers
- Draft:PEC-WFM/Current/ETLRef
- Draft:PEC-WFM/Current/Supervisor
- Draft:PEC-WFM/Current/Supervisor/GetStarted
- Draft:PEC-WFM/Current/SupervisorHelp
- Draft:PEC-WFM/Deprecation-Agent (Classic) UI
- Draft:PEC-WFM/Deprecation-AI Forecasting
- Draft:PEC-WFM/GFrcstg
G
- GAMD/Current/Admin
- GAMD/Current/Admin/ConfigCIF1
- GAMD/Current/Admin/ConfigCIF2
- GAMD/Current/Admin/ConfigSP
- GAMD/Current/Admin/ConfigUSD
- GAMD/Current/Admin/ConfigWFDes
- GAMD/Current/Admin/CustomSP
- GAMD/Current/Admin/Descript
- GAMD/Current/Admin/FunctionSP
- GAMD/Current/Admin/FunctionWFDes
- GAMD/Current/Admin/Install365
G cont.
- GAMD/Current/Admin/InstallUSD
- GAMD/Current/Admin/InstallWFDes
- GAMD/Current/Admin/Prereq365
- GAMD/Current/Admin/PrereqUSD
- GAMD/Current/Admin/Start
- GAMD/Current/Admin/WFDebug
- GAMD/Current/Admin/WorkAH
- GAMD/Current/Agent
- GAMD/Current/Agent/Access
- GAMD/Current/Agent/ActivityH
- GAMD/Current/Agent/Basics
- GAMD/Current/Agent/ClickCall
- GAMD/Current/Agent/Descript
- GAMD/Current/Agent/Inbound
- GAMD/Current/Agent/Outbound
- GAMD/Current/Agent/Performance
- GAMD/Current/Agent/ScreenPops