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Article > Role : Administrator, Supervisor or None & Product : Digital Channels or Intelligent Workload Distribution

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Standalone:
None (55) · No (82) · Yes (3)
productshort:
DC (8) · Draft:DC (6) · Draft:PEC-DC (31) · Draft:PEC-IWD (36) · Draft:PEP-DC (1) · PEC-DC (24) · PEC-IWD (34)
Platform:
None (108) · GenesysCloud (2) · GenesysEngage-cloud (30)
ComingSoon:
None (60) · No (79) · Yes (1)
Role: (Click arrow to add another value)
DisplayName:
None (21) · Before you begin (8) · Architecture (7) · High availability and disaster recovery (6) · Enable a tenant for Digital Channels (4) · Pre-configure tenant objects (4) · Deploy Digital Channels using Docker Compose (4) · Provision API keys (4) · Provisioning overview (4) · Configure IWD (4)
Other values:
TocName:
None (98) · Configure Agent UI (2) · Configure IWD (2) · Deploy in Kubernetes (2) · Deploy using Docker Compose (2) · Frequently Asked Questions (2) · Intelligent Workload Distribution (2) · Monitor work items and emails (2) · Prepare for Office 365 integration (2) · Roles and privileges for Workload Manager users (2) · Search, display, manage, and update work items (2) · Set up Email (1) · Set up IWD (2) · Test IWD provisioning (2) · Upgrade, rollback, or uninstall (6) · Use Workload Manager (2) · View and set IWD global options (1) · View Summary (2) · View, edit, and create Categories and Rules (2) · View, edit, and create Endpoints (2) · View, edit, and create Prioritization schemas (2)
Dimension:
None (132) · deploydigital (4) · Journey (4)
Product: (Click arrow to add another value)
Manual:
None (2) · Administrator (41) · DCPEGuide (38) · Deployment (15) · Developers (6) · IWDDMPEGuide (18) · IWDPEGuide (20)
Application:
None (140)
UseCase:
None (140)
PEPageType:
None (113) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (6) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (8) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (4) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (6)

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