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Article > Application : Agent Setup or Agent Setup, Designer, Platform Administration or Agent Workspace, Agent Setup, Designer or Platform Administration or Pulse Reporting, Reporting GCXI

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Standalone:
None (9) · No (126) · Yes (6)
productshort:
Draft:ContentAdmin (1) · Draft:PEC-Admin (1) · Draft:PEC-AS (49) · Draft:PEC-Chat (1) · Draft:PEC-ES (12) · Draft:PEC-PA (6) · Draft:PEC-REP (2) · Draft:PEC-Voice (1) · Draft:QNA (1) · PEC-Admin (1) · PEC-AS (49) · PEC-Chat (1) · PEC-ES (12) · PEC-REP (2) · PEC-Voice (1) · QNA (1)
Platform:
None (12) · GenesysCloud (4) · GenesysEngage-cloud (122) · GenesysEngage-onpremises (3)
ComingSoon:
No (141)
Role:
Administrator (131) · Administrator, Agent, Supervisor (4) · Administrator, Developer (2) · Administrator, Supervisor (4)
DisplayName:
Standard responses (4) · Agent Group Membership Details Report (4) · Voicemail management (3) · DNs (3)
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TocName:
None (4) · Agent Group Membership Details Report (4) · Voicemail management (3) · DNs (3)
Other values:
Dimension:
None (141)
Product:
Administrator (2) · Agent Setup (98) · Chat (2) · eServices Manager (24) · Internal Content Administration (1) · Platform Administration (6) · QnA Service (2) · Reporting (4) · Voice (2)
Manual:
None (6) · Admin (2) · Administrator (30) · ManageCC (96) · RPRT (4) · User (2) · WritersGuide (1)
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UseCase:
None (137) · CE01 (2) · CE01, CE02, CE03 (2)
PEPageType:
None (141)

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