Video Gallery for Agent Workspace
From Genesys Documentation
This topic is part of the manual Agent Workspace Agent's Guide for version Current of Agent Workspace.
Use this page to browse the Workspace Web Edition 9.0 Agent Workspace videos. Videos are alphabetical by title. Links to one of the articles that features the video are included. For a curated list of videos by topic, refer to Videos: Using Workspace.
Related documentation:
Selected Videos
From: Agent Assist tab
From: Agent Workspace (v9)
From: Outbound campaigns
From: Chat
From: Voice Calls
From: Standard responses
From: Chat
From: Facebook Chat
From: Workbins
From: Workitems
From: Email
From: Supervising agents
From: Standard responses
From: Email
From: Getting started
From: Internal interactions
From: Internal interactions
From: Team Communicator
From: Getting started
From: Internal interactions
From: Internal interactions
From: Voice Calls
From: Team Communicator
From: Voice Calls
From: Internal interactions
From: Voice Calls
From: Supervising agents
From: Email
From: Chat
From: Email
From: Outbound campaigns
From: Outbound campaigns
From: Schedule Callback
From: Chat
From: Outbound campaigns
From: Outbound campaigns
From: Email
From: Messaging
From: Twitter Chat
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