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Article > Standalone: Other & Product : Genesys Predictive Routing or Intelligent Workload Distribution

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Standalone: (Click arrow to add another value)
productshort:
Draft:PE-GPR (60) · Draft:PEC-IWD (26) · PE-GPR (62) · PEC-IWD (25)
Platform:
None (28) · GenesysCloud (2) · GenesysEngage-cloud (112) · GenesysEngage-onpremises (28) · GenesysEngage_cloud (2) · PureEngage (1)
ComingSoon:
None (24) · No (147) · Yes (2)
Role:
None (146) · Administrator (15) · Administrator, Developer (2) · Administrator, Reviewer (2) · Staff (8)
DisplayName:
What you can monitor (4) · Configure IWD (4) · View KPI outcome (4) · Create and update users and roles (4) · View model accuracy (4) · The Settings menu (4) · Routing Scenarios Using GPR (4) · Create and update predictors (3) · How Does GPR Score Agents? (3) · Upload interaction and other data (3) · Feature Analysis report (3) · How to configure score expressions (3) · Agent Variance report (3) · View the Agent Profile schema (3) · View the Customer Profile schema (3) · View uploaded datasets (3) · Monitor predictor feature coverage (3)
Other values:
TocName:
None (15) · Create and update users and roles (4) · View model accuracy (4) · View KPI outcome (4) · The Settings menu (4) · Routing Scenarios Using GPR (4) · What you can monitor (4) · How to configure score expressions (3) · View the Customer Profile schema (3) · Upload interaction and other data (3) · Monitor predictor feature coverage (3) · How Does GPR Score Agents? (3) · Agent Variance report (3) · Feature Analysis report (3) · View the Agent Profile schema (3) · View uploaded datasets (3) · Create and update predictors (3)
Other values:
Dimension:
None (155) · GPR Data Upload (2) · GPRAnalysis (4) · GPRDataUpload (6) · Journey (6)
Product: (Click arrow to add another value)
Manual:
None (6) · Administrator (36) · Deployment (33) · Developers (3) · Help (82) · IWDDMPEGuide (6) · IWDPEGuide (7)
Application:
None (167) · Agent Setup, Platform Administration (2) · GPR Core Platform (2) · intelligent Workload Distribution (2)
UseCase:
None (169) · BO02 (2) · BO02, BO03 (2)
PEPageType:
None (160) · 55cef4ff-9306-4313-8fd8-377282a38478 (4) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (4) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (4)

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