Base unit of content for Digital Channels - 100.0.145.8466

Component RN Definition[edit source]

Component	Digital Channels
Deployment Type	Genesys CX on AWS, Genesys CX on Azure
Release Number	100.0.145.8466 (Change release number)
Release Type
Highlight	Security improvements as well as resolved issues related to contact subscriptions, nicknames, and image attachments.
Boilerplate(s) Used
Release Date	2023-05-10
Private Edition Release Date	2023-05-10
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL	https://genesysjira.atlassian.net/browse/NEXUS-10817
Links	Links to customer-facing pages in use: Draft:ReleaseNotes/Current/GenesysEngage-cloud/Digital Channels ReleaseNotes/Current/GenesysEngage-cloud/Digital Channels
Test Links	Links to test pages (for RN Admins only) None yet!

Issue	Issue Category	Description	SupportingDocumentation
Issue	Issue Category	Description	SupportingDocumentation
NEXUS-10472 NEXUS-9624, NEXUS-10472	New	Security, observability, and resiliency improvements.
NEXUS-10310 NEXUS-10785, NEXUS-10310	Resolved Issue	Previously, in some Digital Channels sessions, the agent could not resume the conversation in the se...
NEXUS-10779	Resolved Issue	Previously, in some chat sessions, agents could not upload and send JPEG attachments. This issue is ...
NEXUS-10748	Resolved Issue	Status check marks indicating that a message is sent, delivered, and read is now shown for messages ...
NEXUS-10707	Resolved Issue	In some cases, an agent who had already unsubscribed from a contact was receiving both the Show/Dism...
NEXUS-10667	Resolved Issue	If a chat session is created with only a nickname provided, the session uses the nickname as the con...
NEXUS-9851	Resolved Issue	Previously, the connection between Digital Channels and the agent desktop could stop working if the ...
NEXUS-8693	Resolved Issue	Previously, if an agent unsubscribed from a contact after a Twitter or Facebook public interaction, ...