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 +
|Links=*[[PEC-IWD/Current/Administrator/IWD|How IWD works]]
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*[[PEC-IWD/Current/Administrator/IWDSettings|Configure IWD]]
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Latest revision as of 19:18, July 28, 2022

Click on any of the following to see the documentation for that version:

GetStarted.png

Get started

ReleaseNotes.png

Release Notes

Genesys Multicloud CX Release Notes

Book.png

Manage your contact center

Book.png

Configure and view reports

Book.png

Set up outbound campaigns

Book.png

Route interactions to agents

Book.png

Recording, Quality Management and Speech Analytics

Book.png

Manage your workforce

Book.png

Connect with customers later

Book.png

Integrate with third-party applications

Book.png

Set up and use intelligent Workload Distribution

Understand how iWD works. Provision and configure it. Search for, display, manage, update and monitor workitems.

Retrieved from "https://all.docs.genesys.com/PEC-Admin (2025-06-19 19:20:33)"
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