Genesys Task Routing Administrator's Guide
From Genesys Documentation
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Related documentation:
| Article | Description |
|---|---|
| Article | Description |
| Explore the sample Designer application | Explore the sample Designer application for Genesys Task Routing and learn how to modify it to work with your solution. |
| Integrate third-party applications | Learn to submit workitems to Genesys from a third-party application using the Genesys Task Routing API and the Service Client API. |
| Set up Genesys Task Routing | Learn how to set up Genesys Task Routing so you can submit and manage workitems from an external source like Salesforce. |