Genesys Task Routing Administrator's Guide
From Genesys Documentation
Search the table of all articles in this guide, listed in alphabetical order, to find the article you need.
|Integrate third-party applications||Learn to submit workitems to Genesys from a third-party application using the Genesys Task Routing API and the Service Client API.|
|Set up Genesys Task Routing||Learn how to set up Genesys Task Routing so you can submit and manage workitems from an external source like Salesforce.|
|Explore the sample Designer application||Explore the sample Designer application for Genesys Task Routing and learn how to modify it to work with your solution.|