Genesys Task Routing Administrator's Guide

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This manual is for version Current of Routing.

Search the table of all articles in this guide, listed in alphabetical order, to find the article you need.

Related documentation:

Article Description
Article Description
Integrate third-party applications Learn to submit workitems to Genesys from a third-party application using the Genesys Task Routing API and the Service Client API.
Set up Genesys Task Routing Learn how to set up Genesys Task Routing so you can submit and manage workitems from an external source like Salesforce.
Explore the sample Designer application Explore the sample Designer application for Genesys Task Routing and learn how to modify it to work with your solution.

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