Cloud Basics for Administrators

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This manual is for version Current of Administrator.

Search the table of all articles in this guide, listed in alphabetical order, to find the article you need.

Article Description
Article Description
Applications, roles, and permissions Learn about the applications available in Genesys Engage and who can access them.
Get started with Genesys Engage cloud Find out how to set up and test your contact center.
Popular tasks Find out how to perform common administrator tasks in Genesys Engage cloud.
Genesys Portal application access The Portal is the Engage cloud gateway application, where you can launch applications and find help.
Single sign-on Learn how single sign-on is supported in Genesys Engage cloud.
Voice taxes (United States) This page lists the various taxes that regulatory authorities mandate for commercial enterprises (US customers only).

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