Cloud Basics for Administrators

The following topics are defined for this manual but are not included in the list of topics: Genesys Portal content accessibility, Genesys Portal metrics

This manual is for version Current of Administrator.

Search the table of all articles in this guide, listed in alphabetical order, to find the article you need.

Article	Description
Article	Description
Applications, roles, and permissions	Learn about the applications available in Genesys Multicloud CX and who can access them.
Genesys Portal application access	The Portal is the Engage cloud gateway application, where you can launch applications and find help.
Genesys Portal content accessibility	Learn how Genesys Portal aligns with the Web Content Accessibility Guidelines (WCAG) 2.0, Level AA.
Genesys Portal metrics	Learn about the metrics details of Genesys Portal for internal monitoring.
Get started with Genesys Multicloud CX	Find out how to set up and test your contact center.
Popular tasks	Find out how to perform common administrator tasks in Genesys Multicloud CX.
Single sign-on	Learn how single sign-on is supported in Genesys Multicloud CX.
Voice taxes (United States)	This page lists the various taxes that regulatory authorities mandate for commercial enterprises (US customers only).