Cloud Basics for Administrators
From Genesys Documentation
The following topics are defined for this manual but are not included in the list of topics: Genesys Portal content accessibility, Genesys Portal metrics
Search the table of all articles in this guide, listed in alphabetical order, to find the article you need.
|Applications, roles, and permissions||Learn about the applications available in Genesys Multicloud CX and who can access them.|
|Genesys Portal application access||The Portal is the Engage cloud gateway application, where you can launch applications and find help.|
|Genesys Portal content accessibility||Learn how Genesys Portal aligns with the Web Content Accessibility Guidelines (WCAG) 2.0, Level AA.|
|Genesys Portal metrics||Learn about the metrics details of Genesys Portal for internal monitoring.|
|Get started with Genesys Multicloud CX||Find out how to set up and test your contact center.|
|Popular tasks||Find out how to perform common administrator tasks in Genesys Multicloud CX.|
|Single sign-on||Learn how single sign-on is supported in Genesys Multicloud CX.|
|Voice taxes (United States)||This page lists the various taxes that regulatory authorities mandate for commercial enterprises (US customers only).|
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