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Click on any of the following to see the documentation for that version:

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How it works

How Cloud Data Download Service works

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Release Notes

Important

Cloud Data Download Service entered End of Life (EOL) on March 31, 2023. It reaches End of Support on March 31, 2024. If you have questions, contact your account representative.

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Administrator

Use the Data Download application to export and download your contact center data. Get started.

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Developer

You can also create a custom application to get your contact center data using the Data Download Service API.

Retrieved from "https://all.docs.genesys.com/PEC-CDDS (2025-07-02 01:13:11)"
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