GVP Reporting
From Genesys Documentation
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Related documentation:
Article | Description |
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Article | Description |
Call Browser report filters | Call Browser reports offer you a list of calls (either in-progress or completed) and data from their Call Detail Records. |
Dashboard report filters | Dashboard reports help you monitor calls (either in-progress or completed) from the perspective of IVR Profiles or GVP components. |
Get started with GVP reporting | Learn how to get started with Genesys Voice Platform (GVP) reports. |
Operational report filters | Operational reports show you statistics about the rate of call arrivals, call durations, and peak call volume—by IVR Profile or GVP component. |
VAR report filters | Voice Application Reporting (VAR) helps you measure the efficiency of your contact center. |
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