GVP Reporting

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This manual is for version Current of Reporting.

Search the table of all articles in this guide, listed in alphabetical order, to find the article you need.

Article Description
Article Description
Call Browser report filters Call Browser reports offer you a list of calls (either in-progress or completed) and data from their Call Detail Records.
Dashboard report filters Dashboard reports help you monitor calls (either in-progress or completed) from the perspective of IVR Profiles or GVP components.
Operational report filters Operational reports show you statistics about the rate of call arrivals, call durations, and peak call volume—by IVR Profile or GVP component.
VAR report filters Voice Application Reporting (VAR) helps you measure the efficiency of your contact center.

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