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Article > Standalone: None & productshort : ATC or Draft:PEC-GSM or Draft:PEC-WFM & Role : Agent, Supervisor or None

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Platform:
None (27) · GenesysCloud (2) · GenesysEngage-cloud (160) · GenesysEngage-cloud, PureConnect, GenesysCloud (2) · GenesysEngage-onpremises, PureConnect, GenesysCloud (2) · PureConnect, GenesysCloud (14) · PureConnect, GenesysCloud, GenesysEngage-cloud (1)
ComingSoon:
None (190) · No (18)
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DisplayName:
None (24) · Multi-site trading (2) · Logging In (2) · Logging in and out (2) · How autogranting works (2) · Viewing exception totals (2) · WFM Primers (2)
Other values:
TocName:
None (29) · Genesys Multicloud CX Prerequisites (2) · WFM Primers (2) · Viewing exception totals (2) · Multi-site trading (2) · Logging in and out (2) · Logging In (2) · How autogranting works (2)
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Dimension:
None (195) · ActionMaps (1) · Analytics (1) · ArchFlow (1) · Compliance (1) · ContentOffers (1) · EventsMethods (1) · JourneyData (1) · Outcomes (1) · Segments (1) · Segments, Outcomes, ActionMaps (1) · Sessions (1) · WebChat (1) · WebMessaging (1)
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Genesys Predictive Engagement (38) · Genesys Skills Management (149) · Workforce Management (21)
Manual:
None (4) · ADInst (1) · Admin (5) · AdminGuide (16) · Administrator (3) · Agent (5) · AgentGuide (3) · AIUG (10) · AzInst (3) · Developers (1) · ETLRef (1) · Event (4) · KBA (2) · Loc (2) · PacingServiceDeployment (8) · PDNAA (113) · PDNAM (1) · PDNAU (2) · SDK (2) · SOO (5) · Super (5) · Supervisor (4) · SupervisorHelp (1) · TPOSR (2) · UEA (3) · WDEPlugin (2)
Application:
None (208)
UseCase:
None (208)
PEPageType:
None (208)

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