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Article > Standalone: None & Role : Administrator, Agent, Developer, Supervisor or None & Product : Genesys Predictive Engagement or Genesys Predictive Routing or Genesys Skills Management or Reporting

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Standalone: (Click arrow to add another value)
productshort:
ATC (38) · Draft:ATC (38) · Draft:PE-GPR (4) · Draft:PEC-GSM (149) · Draft:PEC-REP (175) · PE-GPR (3) · PEC-REP (39)
Platform:
None (122) · GenesysCloud (4) · GenesysEngage-cloud (282) · GenesysEngage-cloud, PureConnect, GenesysCloud (4) · GenesysEngage-onpremises, PureConnect, GenesysCloud (4) · PureConnect, GenesysCloud (28) · PureConnect, GenesysCloud, GenesysEngage-cloud (2)
ComingSoon:
None (410) · No (36)
Role: (Click arrow to add another value)
DisplayName:
None (64) · Architecture (13) · High availability and disaster recovery (6) · Callback reports (5) · Outbound Contact reports (5) · Agent State Details report (4) · Agent Login-Logout Details Report (4) · Agent Group Membership Details Report (4)
Other values:
TocName:
None (126) · Callback reports (5) · Outbound Contact reports (5) · Agent Group Membership Details Report (4) · Agent State Details report (4) · Genesys Multicloud CX Prerequisites (4) · Agent Login-Logout Details Report (4)
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Dimension:
None (420) · ActionMaps (2) · Analytics (2) · ArchFlow (2) · Compliance (2) · ContentOffers (2) · EventsMethods (2) · JourneyData (2) · Outcomes (2) · Segments (2) · Segments, Outcomes, ActionMaps (2) · Sessions (2) · WebChat (2) · WebMessaging (2)
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Manual:
PDNAA (113) · Admin (39) · AdminGuide (32) · GIM (23) · CX Insights (23) · GIMPEGuide (22) · GCXI (21) · GCXIPEGuide (21) · II (18) · PulsePEGuide (18) · PacingServiceDeployment (15) · None (12) · AIUG (10) · RT (9) · Event (8) · AgentGuide (6) · SOO (5) · SDK (4) · Help (4) · WDEPlugin (4)
Other values:
Application:
None (446)
UseCase:
None (446)
PEPageType:
None (432) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (10) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (4)

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