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Article > Product : Cloud Data Download Service or Genesys Predictive Routing or Voice Microservices

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Standalone:
None (33) · No (152) · Yes (25)
productshort:
Draft:PE-GPR (64) · Draft:PEC-CDDS (7) · Draft:VM (43) · PE-GPR (65) · PEC-CDDS (7) · VM (24)
Platform:
None (86) · GenesysEngage-cloud (95) · GenesysEngage-onpremises (28) · PureEngage (1)
ComingSoon:
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Role:
None (181) · Administrator (18) · Administrator, Developer (1) · Administrator, Reviewer (2) · Staff (8)
DisplayName:
None (16) · Architecture (4) · Before you begin (4) · Routing Scenarios Using GPR (4) · The Settings menu (4) · View KPI outcome (4) · Create and update users and roles (4) · View model accuracy (4) · What you can monitor (4) · View the Agent Profile schema (3) · Create and update predictors (3) · View the Customer Profile schema (3) · View uploaded datasets (3) · Monitor predictor feature coverage (3) · How to configure score expressions (3) · Feature Analysis report (3) · Event attributes (3) · Upload interaction and other data (3) · How Does GPR Score Agents? (3) · Agent Variance report (3)
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TocName:
None (66) · Create and update users and roles (4) · View model accuracy (4) · View KPI outcome (4) · The Settings menu (4) · Routing Scenarios Using GPR (4) · What you can monitor (4) · Upload interaction and other data (3) · Agent Variance report (3) · View uploaded datasets (3) · View the Customer Profile schema (3) · View the Agent Profile schema (3) · How Does GPR Score Agents? (3) · Monitor predictor feature coverage (3) · Feature Analysis report (3) · How to configure score expressions (3) · Create and update predictors (3)
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Dimension:
None (198) · GPR Data Upload (2) · GPRAnalysis (4) · GPRDataUpload (6)
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Manual:
None (9) · Admin (10) · Deployment (35) · Developers (4) · Help (86) · VM (1) · VMEventsandModels (22) · VMPEGuide (43)
Application:
None (198) · Agent Setup, Cloud Data Download Service (2) · Cloud Data Download Service (8) · GPR Core Platform (2)
UseCase:
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PEPageType:
None (197) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (2) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (2) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (2) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (2)

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