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Article > Product : Chat or Digital Channels or Voice Microservices

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Standalone:
None (54) · No (84) · Yes (29)
productshort:
DC (9) · Draft:DC (7) · Draft:PEC-Chat (3) · Draft:PEC-DC (45) · Draft:PEP-DC (1) · Draft:VM (43) · PEC-Chat (3) · PEC-DC (32) · VM (24)
Platform:
None (149) · GenesysCloud (1) · GenesysEngage-cloud (11) · GenesysEngage-onpremises (6)
ComingSoon:
None (69) · No (98)
Role:
None (137) · Administrator (19) · Administrator, Agent, Supervisor (2) · Administrator, Developer (7) · Adminstrator (2)
DisplayName:
None (18) · Before you begin (8) · Architecture (6) · Deploy Digital Channels using Docker Compose (4) · Deploy (4) · High availability and disaster recovery (4) · Pre-configure tenant objects (4) · Provision API keys (4) · Provisioning overview (4) · Enable a tenant for Digital Channels (4) · Event attributes (3)
Other values:
TocName:
None (119) · Agent Assist (1) · Configure Agent UI (2) · Configure the Voicemail Service (2) · Consul requirements for Voice services (2) · Create Service Channel (1) · Deploy in Kubernetes (2) · Deploy using Docker Compose (2) · Feature support (1) · Getting started with Advanced Chat (2) · How Chat works (2) · How Digital Channels works (2) · Integrate with Genesys Hub (2) · Manage field codes (1) · Manage PII (1) · Manage standard responses (1) · Provision SMS (2) · Provision the Voicemail Service (2) · Provision trunk and softswitch (1) · Redis requirements for Voice services (1) · Set up Facebook and Twitter (2) · Set up SMS (2) · Set up WhatsApp (2) · Setting up Integration for Inbound and Outbound SMS (2) · Setting up Integration for Outbound Email Campaigns (2) · Topics (2) · Upgrade, rollback, or uninstall (4) · Upgrade, rollback, or uninstall the Voicemail Service (2)
Dimension:
None (160) · deploydigital (4) · sr (3)
Product: (Click arrow to add another value)
Manual:
None (11) · Administrator (24) · DCPEGuide (43) · Deployment (17) · Developers (6) · VM (1) · VMEventsandModels (22) · VMPEGuide (43)
Application:
None (153) · Agent Setup, Agent Workspace, Digital Channels (2) · Agent Workspace, Agent Setup (4) · Agent Workspace, Agent Setup, Designer (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Designer (4)
UseCase:
None (167)
PEPageType:
None (141) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (3) · 55cef4ff-9306-4313-8fd8-377282a38478 (3) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (4) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (6) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (4) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (4)

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