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Article > Product : Administrator or Intelligent Workload Distribution or Routing and Designer

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Standalone:
None (51) · No (155) · Yes (19)
productshort:
Draft:PEC-Admin (14) · Draft:PEC-IWD (43) · Draft:PEC-ROU (115) · PEC-Admin (9) · PEC-IWD (40) · PEC-ROU (4)
Platform:
None (88) · GenesysCloud (2) · GenesysEngage-cloud (133) · GenesysEngage_cloud (2)
ComingSoon:
None (141) · No (83) · Yes (1)
Role:
None (189) · Administrator (32) · Administrator, Agent, Developer, Supervisor (2) · Administrator, Developer (2)
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None (14) · Before you begin (5) · Architecture (5) · Configure IWD (4) · High availability and disaster recovery (4) · Set up IWD (3) · Popular tasks (3)
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TocName:
None (62) · Upgrade, rollback, or uninstall (4) · Set up IWD (3)
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Dimension:
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Manual:
None (10) · Admin (17) · Administrator (126) · Designer (3) · FldCod (13) · GPR (7) · GTR (7) · IWDDMPEGuide (20) · IWDPEGuide (22)
Application:
None (203) · Agent Setup, Designer, Platform Administration (2) · Agent Setup, Platform Administration (2) · Designer (14) · Genesys Portal (2) · intelligent Workload Distribution (2)
UseCase:
None (218) · BO02 (3) · BO02, BO03 (2) · CE01 (2)
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None (206) · 55cef4ff-9306-4313-8fd8-377282a38478 (4) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (4) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (4) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (4)

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