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Article > Platform : PureConnect, GenesysCloud, GenesysEngage-cloud or None & Product : Agent Setup or Digital Channels or Outbound (CX Contact)

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Standalone:
None (62) · No (89) · Yes (4)
productshort:
DC (6) · Draft:DC (5) · Draft:PEC-AS (40) · Draft:PEC-DC (39) · Draft:PEC-OU (14) · Draft:PEP-DC (1) · PEC-AS (11) · PEC-DC (27) · PEC-OU (12)
Platform: (Click arrow to add another value)
ComingSoon:
None (52) · No (103)
Role:
None (126) · Administrator (27) · Adminstrator (2)
DisplayName:
None (20) · Before you begin (6) · Provision API keys (4) · Deploy Digital Channels using Docker Compose (4) · Enable a tenant for Digital Channels (4) · Architecture (4) · High availability and disaster recovery (4) · Provisioning overview (4)
Other values:
TocName:
None (89) · Upgrade, rollback, or uninstall (4) · Set up SMS (2) · Getting started with Advanced Chat (2) · My Channels options (2) · Deploy using Docker Compose (2) · Deploy in Kubernetes (2) · Recording options (2) · Service client options (2) · Set up Facebook and Twitter (2) · Create and manage agent skills (2) · Set up WhatsApp (2) · Settings and configuration overview (2) · Virtual Queues (2) · Configure Agent UI (2) · Configure a multi-channel contact center (2) · Agent settings overview (2) · Agent desktop settings overview (2)
Other values:
Dimension:
None (152) · sr (3)
Product: (Click arrow to add another value)
Manual:
None (8) · Administrator (21) · CXContact (3) · CXCPEGuide (21) · DCPEGuide (37) · Deployment (12) · Developers (6) · ManageCC (46) · Source (1)
Application:
None (131) · Agent Setup (12) · Agent Setup, Agent Workspace, Digital Channels (2) · Agent Workspace, Agent Setup (6) · Designer (4)
UseCase:
None (155)
PEPageType:
None (135) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (3) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (2) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (6) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (3) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (4)

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