Outbound (CX Contact) Private Edition Guide

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The following topics are defined for this manual but are not included in the list of topics: Architecture
This manual is for version Current of Outbound (CX Contact).

Find links to all the topics in this guide.

CX Contact is a service available with the Genesys Multicloud CX private edition offering.


Learn more about CX Contact, its architecture, and how to support high availability and disaster recovery.

Configure and deploy

Find out how to configure and deploy CX Contact.

Upgrade, roll back, or uninstall

Find out how to upgrade, roll back, or uninstall the CX Contact service.


Learn how to perform observability tasks in CX Contact.

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