List Builder metrics and alerts

Find the metrics LB exposes and the alerts defined for LB.

Related documentation:

• How Outbound works

Early Adopter Program

Genesys Multicloud CX private edition is being released to pre-approved customers as part of the Early Adopter Program. Please note that the documentation and the product are subject to change. For more details about the program, please contact your Genesys representative.

Service	CRD or annotations?	Port	Endpoint/Selector	Metrics update interval
List Builder	ServiceMonitor	3104	/metrics	15 seconds

See details about:

• List Builder metrics
• List Builder alerts

Metrics

Metric and description	Metric details	Indicator of
cxc_lb_jobs_running_total Number of currently active jobs.	Unit: Type: Counter Label: "'type', 'ccid', 'tenant_name'" Sample value: [1, 2, 3]
cxc_lb_contacts_imported_total Total contacts imported.	Unit: Type: Counter Label: "'ccid', 'tenant_name'" Sample value: 42
cxc_lb_devices_imported_total Total device imported.	Unit: Type: Counter Label: "'ccid', 'tenant_name'" Sample value: 42
cxc_lb_rejected_contact_lines_total Total of rejected lines in input contact list files.	Unit: Type: Counter Label: "'ccid', 'tenant_name'" Sample value: 42
cxc_lb_healthy_instance Healthy instance.	Unit: Type: Gauge Label: n/a Sample value: 4.2
cxc_lb_request_count Total requests by verb and code.	Unit: Type: Counter Label: "'method', 'path', 'code'" Sample value: 42
cxc_lb_request_latencies_ms Request latencies histogram by verb, in milliseconds.	Unit: Type: Histogram Label: "'method', 'path', 'code'" Sample value: [1, 2, 3]
cxc_lb_job_count Total jobs.	Unit: Type: Counter Label: "'type', 'result', 'ccid', 'tenant_name'" Sample value: 42
cxc_lb_job_duration_seconds Jobs duration histogram in seconds	Unit: Type: Histogram Label: "'type', 'ccid', 'tenant_name'" Sample value: [1, 2, 3]
cxc_lb_request_out_count Total out requests by verb, destination, and code.	Unit: Type: Counter Label: "'method', 'destination', 'code'" Sample value: 42
cxc_lb_request_out_latencies_ms Out Request latencies histogram by verb, destination, and code, in milliseconds.	Unit: Type: Histogram Label: "'method', 'destination', 'code'" Sample value: [1, 2, 3]

Alerts