List Manager metrics and alerts

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This topic is part of the manual Outbound (CX Contact) Private Edition Guide for version Current of Outbound (CX Contact).


Find the metrics LM exposes and the alerts defined for LM.

Related documentation:
Early Adopter Program
Genesys Multicloud CX private edition is being released to pre-approved customers as part of the Early Adopter Program. Please note that the documentation and the product are subject to change. For more details about the program, please contact your Genesys representative.
Service CRD or annotations? Port Endpoint/Selector Metrics update interval
List Manager ServiceMonitor 3105 /metrics 15 seconds

See details about:

Metrics[edit source]

Metric and description Metric details Indicator of
cxc_list_manager_executed_jobs_count

Total executed jobs count.

Unit:

Type: Counter
Label: n/a
Sample value: 42

cxc_list_manager_running_jobs_count

Running jobs count.

Unit:

Type: Gauge
Label: n/a
Sample value: 4.2

cxc_list_manager_rejected_jobs_count

Rejected jobs count.

Unit:

Type: Counter
Label: n/a
Sample value: 42

cxc_list_manager_jobs_duration

Job duration, in milliseconds.

Unit:

Type: Histogram
Label: n/a
Sample value: [1, 2, 3]

cxc_list_manager_responses_summary

Response time, in milliseconds.

Unit:

Type: Summary
Label: "'method', 'path', 'status'"
Sample value: 42

cxc_list_manager_healthy_instance

Healthy instance.

Unit:

Type: Gauge
Label: n/a
Sample value: 4.2

cxc_list_manager_downloaded_compliance_files_count

Count of downloaded compliance files.

Unit:

Type: Counter
Label: n/a
Sample value: 42

cxc_list_manager_contacts_lists_created_count

Count of created Contacts Lists.

Unit:

Type: Counter
Label: "'ccid','tenant_name'"
Sample value: 42

cxc_list_manager_import_contacts_requests_processed_count

Count of created Contacts Lists.

Unit:

Type: Counter
Label: "'ccid','tenant_name'"
Sample value: 42

cxc_list_manager_import_contacts_requests_failed_count

Count of created Contacts Lists.

Unit:

Type: Counter
Label: "'ccid','tenant_name'"
Sample value: 42


Alerts[edit source]