Upgrade, rollback, or uninstall CX Contact

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This topic is part of the manual Outbound (CX Contact) Private Edition Guide for version Current of Outbound (CX Contact).

Learn how to upgrade, rollback or uninstall CX Contact.

Early Adopter Program
Genesys Multicloud CX private edition is being released to pre-approved customers as part of the Early Adopter Program. Please note that the documentation and the product are subject to change. For more details about the program, please contact your Genesys representative.

Upgrade CX Contact

To upgrade the CX Contact service, in the local machine's Command Line Interface (CLI), enter:

helm upgrade cxc cxcontact-<new_version>.tgz -f overrides.yaml

Rollback CX Contact

To rollback the CX Contact service, in the local machine's CLI, enter:

helm rollback cxc <previously deployed version>

Uninstall CX Contact

To uninstall the CX Contact service, in the local machine's CLI, enter:

helm uninstall cxc