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Article > Platform : PureConnect, GenesysCloud, GenesysEngage-cloud or None & ComingSoon : No or Yes & Dimension : Journey Shaping or Sessions or None & UseCase : EE01, EE02, EE03, EE10-A, EE28 or None

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Standalone:
None (45) · No (901) · Yes (68)
productshort:
Draft:ContentAdmin (85) · Draft:PrivateEdition (72) · PrivateEdition (51) · Draft:ATC (39) · ATC (37) · Draft:HCA (35) · Draft:PEC-REP (32) · Draft:PEC-AS (30) · Draft:GAMD (29) · ContentAdmin (28) · GAMD (28) · Draft:PEC-DC (26) · PEC-DC (23) · PEC-REP (22) · Draft:PEC-REC (21) · Draft:PEC-Developer (20) · Draft:System (17) · Draft:DES (15) · Draft:VM (15) · Draft:PEC-ROU (14)
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ComingSoon: (Click arrow to add another value)
Role:
None (859) · Administrator (118) · Administrator, Agent, Developer, Supervisor (2) · Administrator, Developer (5) · Administrator, Supervisor (11) · Adminstrator (2) · Agent (6) · Developer (9) · Supervisor (2)
DisplayName:
Logging (23) · None (16) · Metrics (16) · Get started (12) · Interdependencies (8) · Architecture (7) · Enabling monitoring in OpenShift Container Platform (4) · Manage personally identifiable information (4) · Storage requirements (4) · Getting started (4) · Provision API keys (4) · Augment & Optimize (4) · Monitoring your services (4) · Deploy Digital Channels using Docker Compose (4) · Enable a tenant for Digital Channels (4) · Accessibility (4) · Provisioning overview (4)
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TocName:
None (454) · Upgrade, rollback, or uninstall (21) · Configuration (8) · Activity History (4) · Installation (4) · Screen pops (4) · Getting started (4) · Functioning (4) · Manage PII (4) · Description (4) · Click-to-call (4) · Prerequisites (4) · Action map performance (3) · Configure Agent UI (3) · Accessibility (3) · Visitor journey attributes (3) · Visitor attributes (3) · Configure VXLAN on OpenShift (3)
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Dimension: (Click arrow to add another value)
Product:
Genesys Multicloud CX Private Edition (108) · Internal Content Administration (107) · None (85) · Genesys Predictive Engagement (75) · Gplus Adapter for Microsoft Dynamics 365 (55) · Reporting (54) · Digital Channels (52) · Agent Setup (39) · Health Check Agent (29) · Voice Microservices (25) · Developer (24) · Designer (23) · Intelligent Workload Distribution (22) · System-Level Documentation (21) · Genesys Recording, Quality Management, and Speech Analytics (21) · WebRTC (16) · Routing and Designer (15) · Gplus Adapter for ServiceNow (14) · Administrator (13) · Genesys Web Services and Applications (13)
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Manual:
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Other values:
Application:
None (938) · Agent Desktop (1) · Agent Setup (12) · Agent Setup, Agent Workspace, Digital Channels (2) · Agent Workspace, Agent Setup (6) · Agent Workspace, Agent Setup, Pulse Reporting, Reporting GCXI, Workforce Management (2) · Agent Workspace, Workforce Management (2) · App Studio (2) · Designer (34) · IVR Administration (2) · Recording (2) · Reporting, Reporting GCXI (11)
UseCase: (Click arrow to add another value)
PEPageType:
None (807) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (15) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (17) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (44) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (3) · 7a5823f3-05b5-412b-b580-e73e34079c41 (22) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (48) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (1) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (3) · e58addd1-923c-445b-b6f5-f0225a55bd15 (6) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (46)

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