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Article > Platform : GenesysCloud, GenesysEngage-cloud or None & Role : Administrator, Agent, Supervisor or Other & PEPageType : f94c5001-0cfd-4352-ace3-a27b07d5f3a1 or None

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Standalone:
None (17) · No (88) · Yes (22)
productshort:
DES (6) · Draft:AppStudio (2) · Draft:AUTH (1) · Draft:ContentAdmin (2) · Draft:DES (7) · Draft:PE-GPR (1) · Draft:PEC-Admin (3) · Draft:PEC-Agent (3) · Draft:PEC-AS (7) · Draft:PEC-DC (8) · Draft:PEC-Developer (4) · Draft:PEC-GS (1) · Draft:PEC-IWD (4) · Draft:PEC-REC (1) · Draft:PEC-REP (6) · Draft:PEC-ROU (12) · Draft:PEC-Super (1) · Draft:Solution (3) · Draft:System (1) · Draft:VM (2) · Draft:WID (2) · GWS (1) · PE-GPR (1) · PEC-Admin (2) · PEC-Agent (3) · PEC-AS (7) · PEC-DC (8) · PEC-Developer (3) · PEC-IWD (2) · PEC-REC (1) · PEC-REP (5) · PEC-ROU (12) · PEC-Super (1) · System (1) · VM (1) · WID (2)
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ComingSoon:
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DisplayName:
Get started (4) · Manage custom variables (4) · Manage field codes (4) · Manage personally identifiable information (4) · Manage standard responses (4)
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None (46) · Manage field codes (4) · Manage PII (4) · Manage standard responses (4)
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None (10) · Administrator (5) · Agent (6) · Agent Setup (14) · Designer (12) · Developer (7) · Digital Channels (12) · Genesys App Studio (1) · Genesys Authentication (1) · Genesys Predictive Routing (1) · Genesys Recording, Quality Management, and Speech Analytics (2) · Genesys Softphone (1) · Intelligent Workload Distribution (5) · Internal Content Administration (2) · Reporting (11) · Routing (12) · Routing and Designer (12) · Solutions (3) · Supervisor (2) · System-Level Documentation (2) · Voice Microservices (2) · Widgets (4)
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None (37) · Agent Desktop (1) · Agent Setup (12) · Agent Setup, Agent Workspace, Digital Channels (2) · Agent Workspace, Agent Setup (6) · Agent Workspace, Agent Setup, Pulse Reporting, Reporting GCXI, Workforce Management (2) · Agent Workspace, Workforce Management (2) · App Studio (2) · Designer (46) · intelligent Workload Distribution (2) · IVR Administration (2) · Recording (2) · Reporting, Reporting GCXI (11)
UseCase:
None (124) · BO02 (3)
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