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Article > Dimension: None & Product : Genesys Predictive Routing or Voice Microservices & UseCase: None

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None (14) · View KPI outcome (4) · Before you begin (4) · Routing Scenarios Using GPR (4) · The Settings menu (4) · Create and update users and roles (4) · Architecture (4) · View model accuracy (4) · Create and update predictors (3) · View the Agent Profile schema (3) · View the Customer Profile schema (3) · View uploaded datasets (3) · Monitor predictor feature coverage (3) · How Does GPR Score Agents? (3) · Feature Analysis report (3) · Event attributes (3) · Upload interaction and other data (3) · How to configure score expressions (3) · Agent Variance report (3)
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None (60) · Create and update users and roles (4) · View model accuracy (4) · View KPI outcome (4) · The Settings menu (4) · Routing Scenarios Using GPR (4) · View the Customer Profile schema (3) · View the Agent Profile schema (3) · Upload interaction and other data (3) · Monitor predictor feature coverage (3) · How to configure score expressions (3) · How Does GPR Score Agents? (3) · Feature Analysis report (3) · View uploaded datasets (3) · Agent Variance report (3) · Create and update predictors (3)
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