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Article > ComingSoon: No & Role: None & Product : Genesys Predictive Routing or Gplus Adapter for ServiceNow & Application : Agent Setup or IVR Administration or None & UseCase: None

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View KPI outcome (4) · View model accuracy (4) · View uploaded datasets (3) · Create and update predictors (3) · Feature Analysis report (3) · How to configure the Gplus Adapter (3) · Monitor predictor feature coverage (3) · Upload interaction and other data (3) · How to install the Gplus Adapter (3) · Prerequisites and browser support (3) · View the Agent Profile schema (3) · View the Customer Profile schema (3) · Agent Variance report (3) · How to configure score expressions (3)
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View KPI outcome (4) · View model accuracy (4) · View uploaded datasets (3) · Upload interaction and other data (3) · How to configure score expressions (3) · Feature Analysis report (3) · Monitor predictor feature coverage (3) · Create and update predictors (3) · View the Agent Profile schema (3) · View the Customer Profile schema (3) · Agent Variance report (3)
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