Drilldown: Article

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Article > Standalone: No & ComingSoon: No & Manual : Administrator or ManageCC & Application : Agent Setup, Designer, Platform Administration or Platform Administration or None

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Standalone: (Click arrow to add another value)
productshort:
Draft:PEC-AS (34) · Draft:PEC-DC (10) · Draft:PEC-ES (11) · Draft:PEC-GPA (12) · Draft:PEC-GS (5) · Draft:PEC-IWD (9) · Draft:PEC-OU (7) · Draft:PEC-PA (6) · Draft:PEC-REP (2) · Draft:PEC-ROU (1) · Draft:PEC-WFM (6) · Draft:SF (7) · Draft:WFM (3) · PEC-AS (11) · PEC-DC (8) · PEC-ES (11) · PEC-GPA (11) · PEC-GS (5) · PEC-IWD (9) · PEC-REP (2) · PEC-WFM (5)
Platform:
None (41) · GenesysCloud (4) · GenesysEngage-cloud (128) · GenesysEngage-onpremises (2)
ComingSoon: (Click arrow to add another value)
Role:
None (91) · Administrator (82) · Adminstrator (2)
DisplayName:
Migrating to Gplus Adapter (v9) (3) · Screen Pop (3) · DNs (3) · Activity History (3) · Virtual Queues (3) · Voicemail Management (3) · Click-to-Dial (3) · Configuring SSO (3)
Other values:
TocName:
None (9) · Click-to-Dial (3) · Migrating to Gplus Adapter (v9) (3) · Screen Pop (3) · Configuring SSO (3) · Virtual Queues (3) · Voicemail Management (3) · Configure Agent UI (3) · DNs (3) · Activity History (3)
Other values:
Dimension:
None (169) · Journey (6)
Product:
None (16) · Agent Setup (45) · Digital Channels (12) · eServices Manager (22) · Genesys Softphone (10) · Gplus Adapter for Salesforce (23) · Intelligent Workload Distribution (18) · Outbound (CX Contact) (7) · Platform Administration (6) · Reporting (4) · Routing and Designer (1) · Workforce Management (11)
Manual: (Click arrow to add another value)
Application: (Click arrow to add another value)
UseCase:
None (175)
PEPageType:
None (175)

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