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Article > Role :
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Gplus Adapter for Microsoft Dynamics 365
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None (6) ·
Access and supported channels (2) ·
Activity History for interactions (2) ·
Activity History workings (2) ·
Adapter basics (2) ·
Answering Calls (1) ·
Changing your Status (1) ·
Configuration in Microsoft Unified Service Desk (USD) (2) ·
Configuration with Channel Integration Framework (CIF) version 1.0 (2) ·
Configuration with Channel Integration Framework (CIF) version 2.0 (2) ·
Getting started (2) ·
Gplus Adapter for Microsoft Dynamics 365 (2) ·
How to configure the Workflow Designer (2) ·
How to handle outbound calls (2) ·
How to install the Workflow Designer (2) ·
How to manage inbound calls (2) ·
How to manage workitems (1) ·
How to use the Workflow Designer (2) ·
Installation in Microsoft Dynamics 365 (2) ·
Installation in Microsoft Unified Service Desk (USD) (2) ·
Log in (1) ·
Logging in (1) ·
Packages (1) ·
Performance Tracker (2) ·
Prerequisites for Microsoft Dynamics 365 (2) ·
Prerequisites for Microsoft Unified Service Desk (USD) (2) ·
Screen pops configuration (2) ·
Screen pops customization (2) ·
Screen pops functioning (2) ·
The click-to-call feature (2) ·
The Workflow Debugger (2) ·
What are screen pops? (2) ·
What is the Workflow Designer? (2)
None (10) ·
Access and supported channels (2) ·
Activity History (2) ·
Basics (2) ·
Click-to-call (2) ·
Configuration (4) ·
Configuration in Microsoft USD (2) ·
Configuration with CIF V1.0 (2) ·
Configuration with CIF V2.0 (2) ·
Customization (2) ·
Description (4) ·
Functioning (4) ·
Getting started (2) ·
Inbound calls (2) ·
Installation (2) ·
Installation in Microsoft D365 (2) ·
Installation in Microsoft USD (2) ·
Outbound calls (2) ·
Packages (1) ·
Performance Tracker (2) ·
Prerequisites for Microsoft D365 (2) ·
Prerequisites for Microsoft USD (2) ·
Screen pops (2) ·
Workflow Debugger (2) ·
Workings (2) ·
Workitems (1)
Showing below up to 64 results in range #1 to #64.
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D
- Draft:GAMD/Current/Admin
- Draft:GAMD/Current/Admin/ConfigCIF1
- Draft:GAMD/Current/Admin/ConfigCIF2
- Draft:GAMD/Current/Admin/ConfigSP
- Draft:GAMD/Current/Admin/ConfigUSD
- Draft:GAMD/Current/Admin/ConfigWFDes
- Draft:GAMD/Current/Admin/CustomSP
- Draft:GAMD/Current/Admin/Descript
- Draft:GAMD/Current/Admin/FunctionSP
- Draft:GAMD/Current/Admin/FunctionWFDes
- Draft:GAMD/Current/Admin/Install365
- Draft:GAMD/Current/Admin/InstallUSD
- Draft:GAMD/Current/Admin/InstallWFDes
- Draft:GAMD/Current/Admin/Packages
- Draft:GAMD/Current/Admin/Prereq365
- Draft:GAMD/Current/Admin/PrereqUSD
- Draft:GAMD/Current/Admin/Start
- Draft:GAMD/Current/Admin/Test topic
- Draft:GAMD/Current/Admin/WFDebug
- Draft:GAMD/Current/Admin/WorkAH
- Draft:GAMD/Current/Agent
- Draft:GAMD/Current/Agent/Access
D cont.
- Draft:GAMD/Current/Agent/ActivityH
- Draft:GAMD/Current/Agent/Answering incoming calls
- Draft:GAMD/Current/Agent/Basics
- Draft:GAMD/Current/Agent/Changing your status
- Draft:GAMD/Current/Agent/ClickCall
- Draft:GAMD/Current/Agent/Descript
- Draft:GAMD/Current/Agent/Inbound
- Draft:GAMD/Current/Agent/Logging in
- Draft:GAMD/Current/Agent/Outbound
- Draft:GAMD/Current/Agent/Performance
- Draft:GAMD/Current/Agent/ScreenPops
- Draft:GAMD/Current/Agent/Workitem
- Draft:GAMD/Current/ReleaseNote
- Draft:GAMD/Internal/Agent/Log in
G
G cont.
- GAMD/Current/Admin/FunctionSP
- GAMD/Current/Admin/FunctionWFDes
- GAMD/Current/Admin/Install365
- GAMD/Current/Admin/InstallUSD
- GAMD/Current/Admin/InstallWFDes
- GAMD/Current/Admin/Prereq365
- GAMD/Current/Admin/PrereqUSD
- GAMD/Current/Admin/Start
- GAMD/Current/Admin/WFDebug
- GAMD/Current/Admin/WorkAH
- GAMD/Current/Agent
- GAMD/Current/Agent/Access
- GAMD/Current/Agent/ActivityH
- GAMD/Current/Agent/Basics
- GAMD/Current/Agent/ClickCall
- GAMD/Current/Agent/Descript
- GAMD/Current/Agent/Inbound
- GAMD/Current/Agent/Outbound
- GAMD/Current/Agent/Performance
- GAMD/Current/Agent/ScreenPops