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Article > Role : Administrator, Agent, Supervisor or None & Product : Digital Channels or Intelligent Workload Distribution & PEPageType : 21ecf3f4-ef12-4276-8872-1e0e3af9561e or 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 or f94c5001-0cfd-4352-ace3-a27b07d5f3a1 or None

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None (21) · High availability and disaster recovery (6) · Enable a tenant for Digital Channels (4) · Pre-configure tenant objects (4) · Deploy Digital Channels using Docker Compose (4) · Provision API keys (4) · Provisioning overview (4) · Configure IWD (4) · Architecture (3)
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None (85) · Configure Agent UI (2) · Configure IWD (2) · Deploy in Kubernetes (2) · Deploy using Docker Compose (2) · Frequently Asked Questions (2) · Intelligent Workload Distribution (2) · Monitor work items and emails (2) · Prepare for Office 365 integration (2) · Roles and privileges for Workload Manager users (2) · Search, display, manage, and update work items (2) · Set up Email (1) · Set up IWD (2) · Test IWD provisioning (2) · Upgrade, rollback, or uninstall (5) · Use Workload Manager (2) · View and set IWD global options (1) · View Summary (2) · View, edit, and create Categories and Rules (2) · View, edit, and create Endpoints (2) · View, edit, and create Prioritization schemas (2)
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