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Article > Platform : Private Edition or None & Product : Gplus Adapter for Microsoft Dynamics 365 or Internal Content Administration & Manual : Admin or Agent

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None (6) · Access and supported channels (2) · Activity History for interactions (2) · Activity History workings (2) · Adapter basics (2) · Configuration in Microsoft Unified Service Desk (USD) (2) · Configuration with Channel Integration Framework (CIF) version 1.0 (2) · Configuration with Channel Integration Framework (CIF) version 2.0 (2) · Corinne's callback diagram-2/20 (1) · Danna's Diagrams (1) · Getting started (2) · Gplus Adapter for Microsoft Dynamics 365 (2) · Help for Article Topics (1) · How to configure the Workflow Designer (2) · How to handle outbound calls (2) · How to install the Workflow Designer (2) · How to manage inbound calls (2) · How to manage workitems (1) · How to use the Workflow Designer (2) · Image size tests-3/20 (1) · Installation in Microsoft Dynamics 365 (2) · Installation in Microsoft Unified Service Desk (USD) (2) · Integrate Predictive Engagement using an Architect workflow - Feature Description (1) · Packages (1) · Performance Tracker (2) · Prerequisites for Microsoft Dynamics 365 (2) · Prerequisites for Microsoft Unified Service Desk (USD) (2) · Screen pops configuration (2) · Screen pops customization (2) · Screen pops functioning (2) · Test - Salesforce lead creation and campaign attribution - flow process diagram (1) · Test title (1) · The click-to-call feature (2) · The Workflow Debugger (2) · Use a script to help agents view, create, and update a Salesforce lead (1) · What are screen pops? (2) · What is the Workflow Designer? (2)
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